Confidentiality and Secrecy
The kinds of businesses we look after trust us and so can you. But there’s more.
Whether you need a translation for an official document, a legal contract, a company letter, patent information, medical records or other sensitive documents, you can trust ASTA-USA’s certified language translation professionals and project management team to execute your translation assignment in absolute confidentiality.
It is a common reality:
We review and translate highly sensitive and extremely confidential materials on a daily basis. We provide this type of service for America’s leading law firms, government agencies, large international corporations, pharmaceutical, medical and scientific research organizations, and a number of prominent individual’s private documentation. Our standards of practice are all aimed at protecting your information and we take this very seriously.
Clearly defined confidentiality processes
We recognize our ethical and professional responsibility toward our clients. We leave nothing to chance when it comes to privacy, confidentiality, and responsibility. Just like the stated rules of professional conduct, adopted by the American Bar Association and other professional organizations, our minimum standards for professional conduct and confidentiality are clearly defined and well respected. Our confidentiality practice standards are continually reviewed and updated by our project management and client relations committee.
But rules alone are sometimes not enough. We were among the first professional translation services firms in the world to adopt a confidentiality audit program. Each month, our document relay systems and professional translators are tested, examined, and evaluated. Changes are made to prevent unauthorized access to our clients’ materials and our staff never gets complacent about management of confidential information.
Electronic transfer of documents, materials and information
ASTA-USA Translation Services Inc. and its subsidiaries use SECURE dedicated web servers. We do not operate on shared servers and our technical systems are updated constantly to ensure absolute protection. All knowledge and information provided by our clients and potential clients for translation is always considered confidential and treated as such regardless of the nature of the exchange. All client information remains the intellectual property of the client and will be held strictly confidential by our entire team of professionals.