Software Translation Tools vs. Accredited Human Translators

Using accredited Document Translation Professionals is the best way to guarantee accuracy for translation of your critical business and legal documents.

Legal Translation Solutions and its parent company, ASTA-USA Translation Services, Inc., have made it part of their standard operations policy not to use software translation tools as a primary document translation instrument. In fact, while allowing its professional document translators to utilize software translation tools, standard procedures call for real human professional translators to perform translation review and proofread process on all its critical document translation projects.

The following is a news release issued by the American Translators Association recently urging the US White House to recognize the inherent risk of using software or “automatic” translation tools.

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American Translators Association Cautions White House on Future Language Policy

11,000-member Association’s Letter to Obama: Technology alone is not the answer

(Alexandria, VA) October 19, 2009 — The American Translators Association (ATA), the largest association of professional translators and interpreters in North America, issued a pointed response to a call for “automatic, highly accurate and real-time translation between the major languages of the world” in the White House’s recent Strategy for Innovation policy paper.

In a letter dated October 2nd, ATA President Jiri Stejskal urged the Obama Administration to “take a long-term approach to language security by investing in human skills and promoting greater awareness of and expertise in foreign languages.” “Are we against technology? Certainly not,” continued Stejskal. “Most translators use computer tools to speed up their work.” However, both translation software and qualified human translators are vital to language security,” he noted. “Today all the leading proponents of computer translation recognize that human beings will always be essential, no matter how sophisticated translation programs become.”

The stakes are high: from diplomatic embarrassments to potentially lethal mistranslations in medical device instructions, translation errors create unnecessary hazards, cause misunderstandings, and diminish prestige and good will in international relations, national security and global commerce.

Press coverage of the Obama initiative has confused the issue by creating a false conflict between humans and technology. “This approach misses the point entirely,” noted Kevin Hendzel, national media spokesman for the Association. “Translation software and human translators simply have different capabilities,” he said. “Software is indispensable for ‘gisting’ – translating large volumes of information in cases where immediate access is more important than accuracy – but only an experienced human translator has the skill and cultural awareness to convey every nuance when you absolutely have to get it right.”

“The challenge for translation consumers lies in understanding the proper application of each,” Hendzel noted. “Translation software is like a chain saw. It’s an invaluable tool when you need to chop a lot of wood in a hurry – but you need skill to use it safely, and it’s not recommended for surgery. When you need precision and sensitivity, you need a human translator.”